Category Archives: IT Troubleshooting

How to Recover Lost Form Data in Your Browser

Posted on December 4, 2013 by itsupportblog

How many times has this happened to you?  You write a blog using a browser-based blog tool, hit the wrong key and bam, there goes all your hard work. Or, you’re completing a form or registration online and your browser … Continue reading →

Posted in IT Training, IT Troubleshooting | Tagged , | Leave a comment

Microsoft Support Hoaxers

Posted on October 30, 2013 by itsupportblog

There is a worrying trend happening. Recently, we have received several calls from clients about a scam combining elements of scareware, social engineering and outright fraud. Generally the scam works in a variety of ways, but the end result is … Continue reading →

Posted in Computer safety, IT Security, IT Support, IT Troubleshooting | Tagged , | Leave a comment

How to Open Strange Extension Files

Posted on October 16, 2013 by itsupportblog

It’s happened to all of us, at one time or another.  Someone emails you a file that they want you to take a look at, but you don’t recognise the file’s extension and have no idea what programme to open … Continue reading →

Posted in computer usage, IT Security, IT Troubleshooting | Tagged , , | Leave a comment

How to Solve the 8 Most Common Tech Problems Yourself

Posted on October 9, 2013 by itsupportblog

Forget hanging on that tech support line for hours, if in doubt use the tried and tested method of restarting your computer. Miraculously, it solves a lot of issues. But if it doesn’t do the trick, below are the top … Continue reading →

Posted in Computer Maintenance, computer usage, IT Support, IT Troubleshooting | Tagged , | Leave a comment

4 Essential Bookmarks For Every PC User

Posted on August 14, 2013 by itsupportblog

You’ve used computers long enough to know that just when you think every thing’s hunky-dory something usually goes wrong. To make sure you’re ready for (just about) any thing, there are 4 websites that you must have bookmarked so you … Continue reading →

Posted in IT help, IT Support, IT Troubleshooting | Tagged , | Leave a comment

My BT Yahoo Email Account’s Not Working – Help!

Posted on July 3, 2013 by itsupportblog

Has your BT Yahoo email account stopped working? If it has, you’re not alone. Over the past few weeks, we’ve had a number of calls from people telling us that a Yahoo account, that has been working quite happily for … Continue reading →

Posted in Email, IT Troubleshooting | Tagged | Leave a comment

Help! Blue Screen of Death

Posted on June 12, 2013 by itsupportblog

You’ve been there, working away at your computer to your heart’s content. The report you’ve been writing for the past few days is almost complete. Suddenly everything seems to slow down. Your heart beats faster. Beads of sweat appear on … Continue reading →

Posted in IT help, IT Support, IT Troubleshooting | Tagged , , | Leave a comment

Do You Have Skype Issues?

Posted on June 5, 2013 by itsupportblog

Skype has probably saved most of us a lot of petrol and car miles. It is a fantastic tool that keeps us in touch with customers, colleagues, friends and family all over the world. But what happens when it won’t … Continue reading →

Posted in IT help, IT Support, IT Troubleshooting, Skype, Windows 8 | Tagged , , , , , | Leave a comment

The 20 Second Wait – A Case Study

Posted on May 29, 2013 by itsupportblog

One of our customers runs peer to peer Ethernet networking using one PC as the master and the others as slaves (where their company documentation was concerned). This worked well, except when saving Microsoft Office documents as it took 20 … Continue reading →

Posted in IT Consultancy, IT help, IT Troubleshooting | Tagged , , | Leave a comment

How to Make Your PC Run Faster

Posted on March 20, 2013 by itsupportblog

Don’t you just hate it when your PC starts to slow down? Rather than sitting there cursing it as you wait for your programmes to load, why not do something about it? It really isn’t that difficult and it doesn’t … Continue reading →

Posted in Computer Maintenance, IT Consultancy, IT help, IT Training, IT Troubleshooting | Tagged , , , , | Leave a comment