Category Archives: IT Support

How to Clean Up Your PC and Improve Security

Posted on November 20, 2013 by itsupportblog

I bet there are lots of files and programmes on your PC that you no longer use. They could be free demos, games you no longer play, old Word documents, duplicated photos, the list is endless. You might think that … Continue reading →

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Farewell Window’s XP – Hello Google

Posted on November 6, 2013 by itsupportblog

Window’s XP retirement may not mean the end for users (immediately) Like most consumables, Microsoft’s operating systems have a shelf life, beyond which time the IT giant withdraws support and automatic security updates leaving users vulnerable to malicious attacks. For … Continue reading →

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Microsoft Support Hoaxers

Posted on October 30, 2013 by itsupportblog

There is a worrying trend happening. Recently, we have received several calls from clients about a scam combining elements of scareware, social engineering and outright fraud. Generally the scam works in a variety of ways, but the end result is … Continue reading →

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How to Spot an HMRC Phishing Email

Posted on October 23, 2013 by itsupportblog

I bet your inbox is awash with spam emails. Some may even be phishing emails trying to entice you to click a link. You may even have received one purporting to be from HMRC telling you you’re either in line … Continue reading →

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How to Solve the 8 Most Common Tech Problems Yourself

Posted on October 9, 2013 by itsupportblog

Forget hanging on that tech support line for hours, if in doubt use the tried and tested method of restarting your computer. Miraculously, it solves a lot of issues. But if it doesn’t do the trick, below are the top … Continue reading →

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4 Essential Bookmarks For Every PC User

Posted on August 14, 2013 by itsupportblog

You’ve used computers long enough to know that just when you think every thing’s hunky-dory something usually goes wrong. To make sure you’re ready for (just about) any thing, there are 4 websites that you must have bookmarked so you … Continue reading →

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Help! Blue Screen of Death

Posted on June 12, 2013 by itsupportblog

You’ve been there, working away at your computer to your heart’s content. The report you’ve been writing for the past few days is almost complete. Suddenly everything seems to slow down. Your heart beats faster. Beads of sweat appear on … Continue reading →

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Do You Have Skype Issues?

Posted on June 5, 2013 by itsupportblog

Skype has probably saved most of us a lot of petrol and car miles. It is a fantastic tool that keeps us in touch with customers, colleagues, friends and family all over the world. But what happens when it won’t … Continue reading →

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How to Increase the Life of Your Laptop Battery

Posted on May 15, 2013 by itsupportblog

That’s a question that everyone would like answered. But the sad fact of life is, just like everything else, batteries do wear out eventually and there’s absolutely nothing you can do about it. But you can delay the inevitable by … Continue reading →

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Which Microsoft Office 365 is Right For You?

Posted on April 24, 2013 by itsupportblog

Microsoft is offering locally installed and cloud based versions of the new Office 365 offering virtually anywhere access to all your usual Office tools, email, conferencing etc. That’s all well and good, but with 5 different versions available, how can … Continue reading →

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